Privacy Policy

Effective Date: October 24, 2025
Last Updated: October 24, 2025

1. Introduction

The MCS Crew LLC dba The HIP Insurance Crew (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete a form, or communicate with us about life, health, dental, or related insurance products.

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our site.

2. Information We Collect

We may collect the following types of information:

A. Personal Identifiable Information (PII)

Full name
Date of birth
Email address
Phone number
Mailing address
Social Security number (for insurance application purposes only)

B. Health-Related Information (PHI)

When applying for health or life insurance, we may collect information about your medical history or current health conditions as required by insurance carriers.

C. Technical Information

IP address and browser type
Device information and operating system
Pages viewed, referral sources, and time spent on our website
Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use your information to:

Provide quotes and recommendations for insurance products
Assist with applications, enrollment, and servicing of your policies
Communicate with you about your inquiries or requests
Send reminders, educational content, and promotional offers (with your consent)
Maintain compliance with state and federal regulations, including CMS, HIPAA, and ACA guidelines

4. Information Sharing and Disclosure

We may share your information only as necessary:

With licensed insurance carriers and general agencies to provide you with quotes or process your applications
With trusted service providers (such as marketing, CRM, and analytics vendors) who assist in business operations
As required by law or regulation, including responding to subpoenas, audits, or lawful government requests

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We maintain administrative, technical, and physical safeguards to protect your information. Access to sensitive data (such as health or financial information) is restricted to authorized personnel who need it for legitimate business purposes.

Despite these safeguards, no system can be guaranteed 100% secure. You acknowledge that transmission of information over the internet is at your own risk.

6. Your Rights and Choices

You have the right to:

Request access, correction, or deletion of your personal information
Withdraw consent to marketing communications at any time
Request a copy of your data that we have collected

To exercise these rights, contact us at:

MCS Crew LLC

PO Box 2365

Universal City, TX 78148
Email: info@hipinsurancecrew.net
Phone: (210) 864-7844

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to improve user experience and analyze site performance. You can manage or disable cookies in your browser settings; however, certain features may not function properly if cookies are disabled.

8. Lead Forms, Texting, and Call Consent

By submitting your information through a web form or scheduling a call, you expressly consent to receive phone calls, SMS text messages, emails, or WhatsApp messages from The HIP Insurance Crew, LLC and its agents. Message and data rates may apply.
You can opt out anytime by replying “STOP.”

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of those third-party websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our website after updates indicates your acceptance of the new terms.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@hipinsurancecrew.net
Website: https://www.hipinsurancecrew.net